Edmonton Int'l Raceway
Privacy Policy
Your Privacy. Our Commitment.
At Edmonton Int'l Raceway, we value the trust our fans, racers, participants, sponsors, employees, and visitors place in us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and share it.
This Privacy Policy explains how Edmonton Int'l Raceway handles personal information when you visit our website, purchase tickets, register for an event or racing program, participate in a promotion, contact us, or otherwise interact with us.
1. Information We Collect
Depending on how you interact with Edmonton Int'l Raceway, we may collect information such as:
· Your name
· Email address
· Telephone number
· Mailing or billing address
· Ticket and purchase information
· Registration information
· Payment and transaction information
· Information you provide when registering for racing, driving, training, or other programs
· Communications you send to us
· Marketing and communication preferences
· Website usage information, including IP address, browser and device information
· Information collected through cookies and similar technologies
· Photographs or video captured at Edmonton Int'l Raceway events
We only collect information that is reasonably required for our business and operational purposes.
2. How We Use Your Information
We may use your personal information to:
· Process ticket purchases and event registrations
· Provide tickets, confirmations, receipts, and event information
· Administer racing, driving, training, and other programs
· Provide customer service
· Respond to questions and requests
· Communicate important event information, including schedule changes, cancellations, safety information, or other updates
· Process payments and refunds
· Prevent fraud and protect the security of our website and services
· Improve our events, website, programs, and customer experience
· Administer contests, promotions, or surveys
· Send promotional communications where permitted or where you have provided consent
· Meet legal, regulatory, insurance, safety, and accounting requirements
3. Ticket Purchases and Payment Information
When you purchase tickets or other products or services from Edmonton Int'l Raceway, your payment may be processed by a third-party payment or ticketing provider.
These providers may collect information necessary to complete your transaction, such as your name, billing information, and payment card details.
Edmonton Int'l Raceway does not necessarily receive or retain your complete payment card information when transactions are processed through a third-party payment provider.
Third-party providers may have their own privacy policies governing how they handle your information.
4. When We Share Information
We do not sell your personal information.
We may share personal information with trusted service providers when reasonably necessary to operate our business or provide services to you. These may include:
· Ticketing providers
· Payment processors
· Website hosting providers
· Email and communication providers
· Technology and security providers
· Professional advisers
· Insurance providers
· Event partners where necessary for an event or program
We may also disclose information where required or permitted by law, to respond to lawful requests, protect our legal rights, investigate fraud or security concerns, or protect the safety of our customers, participants, employees, and the public.
Service providers are expected to use personal information only for the purposes for which it was provided and to appropriately protect that information.
5. Marketing Communications
If you choose to receive news, promotions, race announcements, ticket offers, or other marketing communications from Edmonton Int'l Raceway, we may use your contact information to send those communications.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
You may still receive non-promotional communications relating to transactions, tickets, registrations, safety matters, or events you are attending.
6. Cookies and Website Information
Our website may use cookies and similar technologies to help the website function, understand how visitors use our site, improve performance, remember preferences, and support advertising or marketing activities.
Some cookies may be provided by third-party services used on our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how some portions of our website function.
7. Photos and Video at the Raceway
Edmonton Int'l Raceway events may be photographed, filmed, or recorded.
Images and video captured at events may be used for legitimate business and promotional purposes, including our website, social media, advertising, news coverage, historical archives, and promotional materials.
Where additional consent is legally required for a particular use, we will seek that consent.
8. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or theft.
No website, electronic transmission, or information-storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, insurance, safety, and business requirements.
When personal information is no longer reasonably required, we will securely destroy, delete, or anonymize it as appropriate.
10. Your Privacy Choices and Rights
Subject to applicable law, you may request:
· Access to personal information we hold about you
· Correction of inaccurate personal information
· Information about how your personal information has been used or disclosed
· Withdrawal of consent for certain uses of your information, where applicable
· Removal from promotional communications
Some information may need to be retained where required for legal, accounting, safety, contractual, or legitimate business purposes.
11. Children's Privacy
Some Edmonton Int'l Raceway events and programs may involve children or youth.
Where personal information concerning a minor is required for registration or participation, we may require information or consent from a parent or legal guardian as appropriate.
We take additional care when handling personal information relating to minors.
12. Third-Party Websites
Our website or communications may contain links to websites operated by third parties, including ticketing services, sponsors, racing organizations, social media platforms, and other partners.
Edmonton Int'l Raceway is not responsible for the privacy practices of websites or services that we do not operate. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or legal requirements.
When changes are made, the updated policy will be posted on our website with a revised effective date.
14. Contact Us
If you have questions about this Privacy Policy, how Edmonton Int'l Raceway handles personal information, or would like to make a privacy-related request, please contact:
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Edmonton Int'l Raceway Privacy Officer Email: privacy@edmontonraceway.com Phone: 780-467-9276
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